Shipping Policy

Last updated: August 12, 2026

We ship NeuroMush® from our fulfillment center in Aurora, Colorado. Below is what to expect after you place an order.

1. Order Processing

Orders are processed on business days (Monday through Friday, excluding US public holidays). Orders placed on a weekend or holiday begin processing the next business day.

2. Delivery Estimates

• United States: typically 5 business days from the date of shipment. The estimated delivery date shown at checkout reflects this window.
• Delivery estimates are estimates, not guarantees. Carrier delays, weather, and holiday volume can extend them.

3. Shipping Costs

• Subscription plans ship free — included with every recurring order, for as long as the subscription is active.
• One-time orders may carry a shipping fee. Any fee is shown at checkout before you confirm payment, never added afterward.

4. Subscription Shipments

Each bottle contains a 30-day supply at the recommended serving of two capsules per day. Subscription plans ship on a 30-day cycle so your routine is never interrupted. You can pause, reschedule, or cancel a subscription at any time before the next shipment is billed.

5. Tracking

A tracking number is emailed to you as soon as your package leaves our fulfillment center. If you have not received tracking within 3 business days of ordering, contact us at support@vitahealthsupps.com.

6. Incorrect Addresses and Failed Deliveries

Please review your shipping address carefully at checkout. If a package is returned to us because of an incorrect or incomplete address, we will reship it once you confirm the correct details; a second shipping fee may apply.

7. Lost or Damaged Packages

If tracking shows delivery but the package is missing, or if it arrives damaged, contact us within 30 days of the delivery date and we will make it right at no cost to you.